FAQ

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  1. QQ-16 Can I change my class or teacher?

    A Students’ first week at CIA is intended for students to be able to adjust to their general life and studies, so they are not allowed to change classes yet. However, students can take any other class (e.g. Native or CNN, or a different group or activity class) or course they desire (e.g., TOEIC, IELTS, Business, Working Holiday based on the start dates which are once a moth).

    It should be known that any course change; there is additional fee which will differ per course. Also, you need to take a test to determine the level before taking the course. Once you have decided to switch to another course, you must follow the course change procedure and pick a priority number for class changes.

  2. QQ-17 Is internet (wifi connection) available/accessible?

    A Yes. There are Wi-Fi hotspots in CIA, and students can access those networks for free. The Internet connection, though, may vary in speed according to the number of real time users.
  3. QQ-18 What about the shower and restroom in the dorm?

    A CIA provides hot/cold water and standard restroom amenities in both of our on-campus and off-campus residences. 
  4. QQ-19 What is the room like?

    A
    The CIA dormitory has single, double, and triple rooms. Each room is air-conditioned. It has a refrigerator, a hot/cold shower, a toilet, and a washbasin. All rooms are furnished with beds, study desks, and lockers. A water dispenser is in the corridor. Also, the rooms have Wi-Fi, though access during breaks and after classes might be limited or poor because many users are trying to gain access.
    Besides the CIA dormitory, one can choose any of the following:
    The Orchard Cebu Hotel and Suites
    Address: A.S Fortuna Street, Bakilid, Mandaue City, Cebu
    Room details:
    The rooms in this hotel are air-conditioned, and they have Wi-Fi. Each room has a bed, a closet, a desk, a safe, a TV, a refrigerator, hot shower, toilet, and a washbasin.
    Cityscape Hotel
    Address: F. Cabahug St., Subangdaku, Mandaue City
    Room details: 
    Rooms are air-conditioned, and they have Wi-Fi. Each one has a bed, a closet, a desk, a TV, a refrigerator, a hot shower, a toilet, and a washbasin. Guests of the hotel can use the swimming pool.
    Midori Residences
    Address: A. S. Fortuna St, Mandaue City
    Condominium unit details:
    The unit is air-conditioned and has Wi-Fi. It has the following: bed, closet, desk, dining table, refrigerator, hot shower, toilet, washbasin, hair dryer, microwave oven, cooking heater, and kitchen utensils.  Also, the condominium has an outdoor pool and fitness gym.
  5. QQ-20 Is the enrollment date fixed for the Q-20?

    A
    Yes. Enrollment usually takes place on a Monday. If a holiday falls on that day, the enrollment is on the next day (Tuesday). Also, depending on the course, enrollment takes place once a month. If you would like to take the TOIEC or the IELTS course, you should check the opening day of the course. 
    On their first day at CIA, students take the level test and attend an orientation. 
    Graduation of students is on a Friday. After graduation students check out of the dormitory usually the next day (Saturday sometimes Sunday). If there would be a problem about getting plane tickets, the students might leave on the day of graduation. In case a student requests that his or her stay be extended, he or she should contact the administration. 
  6. QQ-21 How can I clean the room?

    A CIA dormitory rooms are cleaned once a week (twice if there is available housekeeping). During the cleaning day, bed linens are replaced, floor is swept and mopped, and the restrooms are cleaned. To those who are staying in a hotel, the hotel has its own cleaning services. For those who are staying in Midori Premium Residences, we provide cleaning two times a week. 
  7. QQ-22 How do I do the laundry?

    A CIA offers a free laundry service. Students may avail of the service twice a week and pick up 2-3 days after deposit. The service is for regular wear clothes and not for special attire and overly sensitive fabric. We use regular detergent which may cause shrinking or discoloration to clothes that need special care. Therefore, it’s a good idea to leave those types of clothing to an expert. Because we care for your clothes like our own, compensation is provided in case of damage up to Php200 or loss of up to P500.
  8. QQ-23 What kind of meals are served? Philippine cuisine?

    A CIA serves breakfast, lunch, and dinner meals daily to its students. It serves meals of Western food (e.g., bread, egg, soup, salad), Korean food (e.g., porridge, vegetable dishes, fruits), Japanese food (e.g., beef bowl, squid fry, soup), and Taiwanese food (e.g., white rice, simmered pork, croquette, soup), and recently more on International cuisine by our Chef with almost 30 years of culinary experience to accommodate all the different nationalities here at CIA.
  9. QQ-24 What can Students do on the weekday and weekend?

    A CIA uses a Semi-Sparta system. In this system students attend classes on Mondays through Thursdays, 8:00–18:00, and on Fridays, 8:00–17:10. They take the daily test before the first period of the day. Saturdays and Sundays are free. On their free days they can go diving or island hopping, or they can enjoy buffets at restaurants and hotels. 
    All students have to strictly observe the curfew hours:  Sunday to Thursday: 10:00 PM (On days without classes the following day, the curfew is 12 o'clock; on days with classes the following day, curfew is 10 am.) • Friday and Saturday: 12:00 AM
  10. QQ-25 How do you respond to medical emergencies?

    A Nurses at CIA are always on duty on weekdays, 8:00–18:00. A qualified doctor comes to CIA on Wednesdays to hold a consultation with the students. He can speak a little Japanese. If there is any unclear information during the consultation, staff members are standing by to help clarify it.
    In case the patient shows serious symptoms, a staff member will take him or her to a nearby hospital to receive emergency care. 
    Also, it is advisable that one studying abroad should obtain an international travel insurance for emergencies.
  11. QQ-26 Is the Japanese staff permanent?

    A Yes we have many International Staff to cater to our Students. We have a manager for each nationality here at CIA to make sure that if anything happens that the Student is able to speak in his/her native language to the manager. So there is no need to worry as we have a great system to make sure your stay here at CIA and Cebu is safe and comfortable as possible.
  12. QQ-27 How much cash will I bring? Is currency exchange available?

    A The amount of cash that you should bring depends on how long you are going to stay at CIA. Your money should cover school-related fees like SSP (special study permit), dormitory deposit, visa extension fee, and electricity bill, all of which are to be paid after the orientation on your first day at CIA. Those who do not eat out or go sightseeing spend about $150 a month for daily necessities only. However, those who enjoy recreational activities like scuba diving, golfing, and traveling should prepare a little more than $500 on top of $200 for extra expenses depending on what you would like to do. So, you should set aside pocket money for your entire stay. On your first day at CIA, a staff member will accompany you to a money exchanger at a nearby mall to change your money to Philippine peso.
  13. QQ-28 How about the security at the School?

    A CIA is located in Mandaue City, a safe city within a ten-minute drive from Cebu City, the capital of Cebu province. Also, the school is surrounded by a high wall. The security guards are on duty 24/7, and they are stationed at the gate and do roving regularly. Upon entry every student, teacher, and staff member is required to present his or her ID card and to log in through fingerprint authentication. With security in place, outsiders cannot easily enter the school.
  14. QQ-29 is there a convenience store nearby?

    A Yes. The nearest one is located within 5-minute walking distance of CIA. Also, there is a 7-Eleven store near J Centre Mall, a nearby shopping mall (only 450 meters away from the school), and many restaurants. 
  15. QQ-30 What is the level of English proficiency and pronunciation of the Filipinos?

    A In the Philippines, English is used as one of its official languages. The government, schools, and different establishments generally use English as their medium of communication. In schools the language is mainly used as the medium of instruction. With such exposure to the language, Filipinos in general get more than average scores in TOEIC, IBT in the Asian region.
    Different kinds of English, such as the British English, the American English, the Canadian English, and the Australian English, are used in different parts of the world. It is difficult then to identify which pronunciation is the best one to learn. Nonetheless, teachers at CIA continue to improve their English skills through tests and trainings. Also, there are native speakers who teach English courses at CIA. Students can join those courses to learn pronunciation and practical expressions.
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